All domestic orders are shipped via The Courier Guy for a flat rate of R100. We offer free shipping on all domestic orders over R1000.
International orders are shipped via DHL and will be quoted on request.
Indigo and Ivory Designs accepts returns within 7 days of receipt given the order is unused, undamaged, and in its original packaging. Please email us to discuss.
Indigo and Ivory Designs orders are processed and shipped within an estimated 4-5 business days. Please note that we do not ship on Saturdays, Sundays, or public holidays. Please allow additional time for order processing during holidays, new product launches and sales. While we strive to get every order out in a timely manner, due to unforeseen circumstances with our shipping partners, you may experience shipping delays with your order. If your order does not arrive on the estimated delivery date, we kindly ask that you please wait 1-2 days for it to arrive via the carrier before contacting us. We apologize for any inconvenience. Thank you for your patience and understanding.
Have any questions? We're happy to help. Please email us at firstname.lastname@example.org